PRIVACY POLICY

Effective Date: Dec 1, 2025

‍Last Updated: October 8, 2026

Introduction

ValueChaser AI Labs, Inc. ("ValueChaser," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, how long we keep it, and your rights in relation to it. It applies to all users of eu.valuechaser.ai and valuechaser.ai.

1. Data We Collect

Data you provide directly:

• Email address (required for account creation and report delivery)
• Uploaded files (financial statements, annual reports, spend data)
• Form inputs (company name, industry, submission preferences)

Data collected automatically:

• IP address, browser type, device type, pages visited, session duration
• Analytics event data (page views, CTA clicks, form interactions) via Google Analytics 4

Payment data:

• Payment is processed entirely by Stripe. ValueChaser does not receive or store card numbers, CVV codes, or full payment details. We receive only a transaction confirmation and associated metadata.

2. How We Use Your Data

• To process your uploaded data and generate your report
• To deliver your report and communicate about your submission
• To verify email addresses before report delivery
• To improve platform performance and reliability
• To analyse aggregate usage patterns via Google Analytics 4 (we do not use it to build individual profiles)
• To respond to support requests

If you accept marketing cookies, the LinkedIn Insight Tag and Meta Pixel measure our campaigns and build retargeting audiences of site visitors (see our Cookie Policy). Uploaded files and report outputs are not used for advertising. We do not sell or rent your personal data to third parties.

3. AI Model Training — Explicit Commitment

Your uploaded data and report outputs are never used to train, fine-tune, or otherwise improve any AI model — by ValueChaser or by our AI model providers. We access AI inference capabilities through enterprise API connections where providers are contractually prohibited from training on customer inputs. Any short-term retention by a provider for security or abuse prevention follows its commercial API terms.

4. Data Retention — Deletion Windows

One-time / guest job — raw uploaded files: 3 days after delivery

Subscription job — raw uploaded files: 30 days after delivery

Subscription job — report outputs 30 days

Failed or stuck jobs — all data: 3 days

Account information: Until account deletion is requested

To request early deletion of your data, contact contact@valuechaser.ai.

5. Regional Data Processing

ValueChaser operates two regional tenants:

• EU tenant (eu.valuechaser.ai) — data processed on EU-based infrastructure
• US tenant (valuechaser.ai) — data processed on US-based infrastructure

Uploaded files and report outputs are stored and processed in the region of the tenant you use, and we do not copy data between the two regional environments. Some processing steps use the AI model providers listed below, which may process limited, step-specific data outside your region, including in the United States. For EU data, these transfers are covered by the EU Standard Contractual Clauses in our agreements with each provider.

6. Third-Party Processors

We work with the following third-party processors:

Supabase: Database and file storage

Uploadcare: File upload handling

Stripe: Payment processing

Google Cloud / AWS: Cloud infrastructure and compute (Google Workspace also handles email and shared folders used for supported runs)

AI model providers (Anthropic, OpenAI, Google, Perplexity): AI inference only, under API terms that prohibit training on inputs

Google Analytics 4: Usage analytics

LinkedIn Insight Tag: Campaign measurement and retargeting audiences (only with marketing-cookie consent)

Meta Pixel: Campaign measurement and retargeting audiences (only with marketing-cookie consent)

Cookiebot: Cookie consent management

7. Your Rights

Depending on your location, you may have the right to:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Objection — object to certain processing activities
• Portability — request your data in a portable format

To exercise any of these rights, contact us at contact@valuechaser.ai. EU residents may also lodge a complaint with their local data protection authority.

8. Security

We implement encryption in transit (TLS) and at rest across all data storage. Access to customer data is restricted to authorised personnel and systems only. No method of transmission over the internet is 100% secure — we cannot guarantee absolute security, but we take reasonable and appropriate measures to protect your data.

9. Children

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or a platform notice. The "Last Updated" date at the top of this page reflects the most recent revision.

11. Contact

Registered at: 251 Little Falls Drive, Wilmington, DE 19808

ValueChaser AI Labs, Inc. NJ AI Hub, 619 Alexander Road, Princeton, NJ 08540

Email: contact@valuechaser.ai

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